Your product is eligible for a refund within 30 days following the delivery date. After validation of the return by our customer service, a shipping label will be issued. Once the device is received in our warehouse, our team will run a series of tests to confirm the eligibility of the refund. If the device qualifies, the refund will be issued. The whole process can take up to 5 days from the moment the device has been received back by our warehouse.

Refunds will be credited back on the original method of payment, this can take several days. Password locked device, and, or iCloud locked device will not be eligible for refund and will be returned to the device’s owner at its own cost.

Non-returnable items:

• Tempered glass
• Smartphone case
• Smartphone accessories
• Consumables such as cable, wire, plugs
• Gift cards