Sourced from our Apple Stores Program, this device is a genuine second-hand device refurbished at our warehouse after a 75-point inspection.
iPhone XS Max
FREE Express delivery by
CO2 saving: 98.1% vs buying new.
-33% RRP $399 $269
FREE Express delivery by
CO2 saving: 98.1% vs buying new.
FREE delivery by
Technical specifications
What's included in the box
All our refurbished smartphones have completed an intensive 75-point quality check and include a 12-month warranty as standard. You'll also receive all the basic accessories to set-up and charge your new device.
Your phone
Fully tested and reverted to factory settings by our skilled and trained experts.
Charging cable
A charging cable to power your phone. We provide high-quality, tested, and certified third-party accessories with all of our devices instead of the default manufacturer ones. This is because they offer the same high performance but with the extra savings passed onto you.
SIM ejector pin
The small SIM card removal tool to help you open the SIM tray on your phone.
Loop's own packaging
All of our devices are packaged in 100% recycled - 100% recyclable Loop branded boxes. Quality checked to ensure they offer great protection to your device in transit, we are caring for your device, and the planet.
How much CO2 will I save?
With Loop, you know exactly what you're getting. We're the only company who controls every step of the refurb process so we're the only ones who know the exact CO2 savings of every refurbished device. This is something other companies can only estimate.
- New device emissions: 63.1kg
- Refurbished device emissions: 1.2kg
- CO2 saved by buying refurbished: 61.9kg
- That's 98.1% less CO2 by buying refurbished!
Based on average emissions saved across all products Loop Mobile sells, excluding repair, usage and end of life disposal in the UK, US and Europe.
Fast & free delivery
- Orders received before 1pm Monday-Friday will ship on the same day.
- Orders received after 1pm or on weekends or public holidays will ship on the next available business day.
- All orders are delivered with DHL Express (unless otherwise stated) and come with tracking. DHL guarantee delivery in 1-2 working days.
30-day free returns
- All devices can be returned to us for free within 30 days of purchase by contacting our customer service team Monday-Friday and between 9am-5pm.
- For a return to be eligible, devices must be in the same condition that you receive them in, and be returned to us in their original packaging with all accessories.
- Refunds are credited back to the customers original payment method and the whole typically take upto 5 working days after we receive the order.
12-month warranty
- All devices come with a 12-month warranty that cover all technical malfunctions, including the battery and camera.
- The warranty does not cover accidental damage, water damage, loss, or theft.
Our grades
‘Good’ grade devices will have signs of use which would typically include light visible scratches. There could also be slight dents on the body.
Every device has been fully tested, including a 75-point quality check to validate everything is 100% functional. All our devices include a healthy battery, with minimum of 80% battery capacity.
What battery do you need?
All our devices undergo a grueling quality check, and include a healthy original battery with at least 80% battery life. According to the world’s biggest tech brands, that makes for pretty much peak performance.
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Reviews
SEE ALL REVIEWS
High Quality and Low Prices
Loop Mobile is a great option if you don't want to break the bank and are comfortable buying refurbished products.
The shipment arrived in time
Thank you for a good deal!
Like brand new
Got 2021 MacBook Pro 16 and it came like new. Very happy!
Great price
Great price, excellent service, would definitely buy from again!
Exactly what was promised
The computer seems to be exactly what was promised, a pristine 2021 MacBook Pro. I would have liked to have seen an original charger with it but the aftermarket charger that was included, seems to work well.
Very fine product, just like its new
Quick delivery, perfect items.
Overall good experience
Overall I am pleased with my purchase. The watch is as described on their site, pristine, looks like a brand new watch. Works just fine so far.
Super fast and quality product
iPhone case
I ordered an iPhone case that came in a sealed Apple box. It’s great-looking, brand new, and much less expensive than buying from Apple direct. I HIGHLY recommend Loop Mobile.
frequently
asked
questions
Everything you need to know about
LOOP MOBILE and how it works.
How will my device be protected during the shipment?
All our refurbished devices are shipped in their Loop-Mobile packaging. We quality check our packaging to offer great protection to your device in transit.
What accessories come with my device?
All our refurbished devices come with accessories including a charging cable. These are compatible but not original to the manufacturer equipment.
What are our Grades?
Our grades correspond to the state of external wear of our refurbished products. We have created a simplified and clear cosmetic classification system that precisely defines the grade of each device:
Excellent - body may have very light micro-scratches which you wouldn’t see with normal use.
Good - body will have some light scratches, or it might have a small dent, nothing that a case can't hide.
Fair - body will have some slightly deeper scratches, or it might have a dent or two.
What is the battery health of my device?
All our devices undergo rigorous quality checks to make sure that they’re in top condition. When it comes to the battery, we make sure that these provide at least 80% of their initial charging capacity. We also offer devices with a New Battery – providing 100% battery health – if you need additional peace of mind, or you can opt for an Enhanced Battery – providing 90% battery health that surpasses the industry standard.
What is the warranty?
All our refurbished products have a 12-month warranty that covers all technical malfunctions but does not support accidental damage, water damage, loss or theft.
When will my order be dispatched?
All orders received before 1pm are shipped on the same day - You’ll receive your order before you know it! We use courier tracking numbers for every order, you will be able to follow your package from shipment to your door.
What is a refurbished device?
A refurbished device is a used device that has been tested and graded by our experts. We test 75 key features on each device to provide you with the best quality.